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NESW Aftercare & Maintenance
With over 24 years of experience in the construction industry, our management team brings the expertise and trusted subcontractor network needed to deliver a bespoke, reliable, and efficient aftercare and maintenance service.
We provide an elite management support solution, giving you and your teams complete transparency when reviewing defect and maintenance works.
Our real-time tracking app eliminates communication gaps and streamlines the process, ensuring issues are managed quickly and effectively.
Not only can you monitor progress at every stage, but you can also upload updates, add comments, and track works at the touch of a button — saving both time and money while keeping you fully informed.
Our Process
STEP 1: GET IN TOUCH
STEP 1: GET IN TOUCH
STEP 1: GET IN TOUCH
Our initial approach is to understand what you need from us, this can either be a New Build Aftercare or Maintenance Support Service or looking at an historical building that needs general support.
STEP 2: ASSIGNMENT
STEP 1: GET IN TOUCH
STEP 1: GET IN TOUCH
We assign to you, your own dedicated account manager who books in an initial project survey visit or sits down with you to go through your new build support service requirements.
STEP 3: PROPERTY SURVEY
STEP 3: PROPERTY SURVEY
STEP 3: PROPERTY SURVEY
Once we fully understand your new or historical building survey requirements, we will issue you a clear plan and cost breakdown for all our support services that will hopefully meet all your building requirements.
STEP 4: REVIEW PERIOD
STEP 3: PROPERTY SURVEY
STEP 3: PROPERTY SURVEY
Once we have received confirmation to proceed with our support services, we will fully integrate your building specifications, drawings and supply chain information into our unique system and get to work preparing to go live.
STEP 5: DEFECT & MAINTENANCE APP TRAINING
Our experienced IT Team will provide full training to all key members of staff, this ensures clear communication when reporting or updating a defect or maintenance notification.
STEP 6: LIVE STATUS
Once your project goes live, our dedicated project manager will review your project on a daily or weekly basis. This ensures all project requirements are fully coordinated and completed to the highest building standards.